Faxes

When transferring sensitive, confidential information and PID by fax, a safe

haven fax should be used. If you are unsure whether the machine you are

using is a safe haven fax or not, use the following procedures:

Anonymise PID wherever possible. If this is not possible, use NHS number

instead of name, DOB etc.

Telephone the recipient of the fax to let them know you are sending them

PID.

Always double check the fax number before you hit the Send button.

The cover sheet should state who the information is for, and be marked

"Private and Confidential".

Request a report sheet to confirm that the transmission was successful.

A copy of the report sheet should be retained in the patient or staff record.

If necessary, contact the recipient to ensure they have received the fax.

Never leave the fax machine unattended whilst the fax is being transmitted.